Shen Yun Tickets version 9.03 contains the following list of enhancements and fixes.

    1. TICKET EXCHANGE (IMPROVEMENT):  
      The "Copy from Recipient" button under Billing Information now functions even when recipient details are not displayed in individual fields.

    1. LIVE CHAT (IMPROVEMENT): 
      • Introduced Live Chat event settings for the Seating Chart page, and refined existing Live Chat Checkout Page event setting names to improve clarity and accuracy.
      • On Mobile One-page checkout, Live Chat top navigation bar icon display design has been updated -- it now matches the traditional bubble UI's color and appearance, for better user recognition.
      • For Mobile One-page checkout, Live Chat settings currently default to the traditional bubble UI on the Seating Chart page, and new top navigation bar icon UI on the Checkout page. Presenters who have other preferences for the Live Chat UI may contact support@shenyuntickets.com to update event settings.

    1. SEND SEATS (IMPROVEMENT):  
      Brought back the Send Seats feature, with added security measures aiming to prevent misuse by bad actors to abuse this feature.

    1. BARCODE EXPORT REPORT (IMPROVEMENT):  
      The Barcode Export report now has a "Gate" column, allowing venue ticket scanners to display this information for SYT barcodes, in auditoriums where Gates/Doors are configured in their scanning systems.

    1. PROMOTION (IMPROVEMENT): 
      • Revised event setting names under Promotion tab for better clarity, for settings on ZuoPin (Shen Yun Creations) ads display configurations.
      • A new Store-level setting under Promotion tab can enable or disable all ads in Order Confirmation emails and on Order Summary customer view, supporting requirements such as compliance.

    1. ADDRESS VALIDATION (IMPROVEMENT):  
      Enhancement of street address validation to improve error correction for Address 2 field.

    1. ORDER INVOICE (IMPROVEMENT):  
      The Order Invoice PDF now supports adding Header Text and Footer Text, which can be customized under new Store settings under the Order Invoice tab. 

    1. SEATS DISPLAY ORDER (IMPROVEMENT):  
      On patron Cart, Payment, and Order Summary pages, improved seat numbers' display order so that seat numbers of varying numbers of digits are now sorted properly.

    1. MANAGE SEASONS (IMPROVEMENT):   
      Display improvements including tab design enhancement, and standardized listing page layout for displaying upcoming seasons' schedules.

  1. GIFT CARD (FIXED):   
    Gift card checkout page now supports using address autocomplete to populate billing address information.

FOR BRAZIL

    1. ASAAS GATEWAY (IMPROVEMENT):   
      Asaas Gateway now automatically updates the Pix order status after customers complete their payment. 

  1. ORDER SUMMARY (FIXED):    
    On Order Summary page for Pix payment, edit billing information form now displays CPF (Cadastro de Pessoas Físicas) number field, and Country and State fields now show the correct information.

Last updated: April 1, 2026