Shen Yun Tickets version 9.01 contains the following list of enhancements and fixes.
- GREY BAR 'PRICES & FEES' (NEW FEATURE):
Grey bar "Prices & Fees" popup is now dynamically-updated as fees change, and no longer requires manual updates.
- REPORTS ORGANIZATION (IMPROVEMENT):
Per marketing team's request, re-organized some report sections and layout positions on Event and Store levels, including added new sections such as Customer Journey Tracking.
- RECIPIENT ADDRESS VALIDATION (IMPROVEMENT):
Now offering recipient address validation with new service.
- ADDRESS AUTO-COMPLETE (IMPROVEMENT) :
After research analysis, further improved configurations so that address auto-complete options offer more accurate city addresses.
- ADDRESS AUTO-COMPLETE (IMPROVEMENT) :
Added address auto-complete feature to the "Billing address 1" field on desktop for sales-side checkout page.
- REMOVE TICKETS FROM CART (IMPROVEMENT):
Sales-side seating chart cart "Remove All" button can now remove a large quantity of tickets in cart quickly, checkout page individual ticket removal is also improved to be fast.
- UNSUCCESSFUL PURCHASE TRACKING REPORT (IMPROVEMENT):
Added patron-side checkout page validation errors for Mobile Three-page mode and Desktop mode to the report. Store admin can easily find details on failure transactions.
- ANTI-SCALPING (IMPROVEMENT):
Improved setting descriptions for anti-scalping MTPP (Max Tickets Per Period for All Sites), and MDVP (Max Distance Between Venue and Billing Postal Code) settings for better user experience.
- PROMO EMAIL CHECKBOX (IMPROVEMENT):
Last November, the checkout page checkbox for promo emails opt-in became default unchecked for US per marketing request. Presenters have the option to default check it on event level if they prefer (setting is under "Promotion").
- LARGE QUANTITY ORDER (FIXED):
Sales-side when added a large quantity of tickets to cart and clicked checkout, then go back to seating chart to Add More Seats, no longer fails and now can execute quickly.
- EXCHANGE (FIXED):
Now customer info (recipient and billing) from original order will no longer be lost during exchange due to encountering gateway errors.
- GOOGLE PAY (FIXED):
Fixed Google Pay popover window not showing up issue for Chrome browser. Now customers can see the window after clicking Google Pay button.
- SALES BY DATE AND EVENT REPORT (FIXED):
Store level Sales by Date and Event Report filter by Order Revenue or Ticket Revenue now works as expected.
- CUSTOMER NOTIFICATIONS (FIXED):
Customer Notifications stats such as open rate, click rate, etc. will not randomly reset to zero.
- SEASONAL IMAGE (FIXED):
Seasonal images for future seasons are now supported. The events will display different images for different seasons.
FOR KOREA
- SMS COUNTRY CODE (IMPROVEMENT):
Korea now supports International SMS with country code dropdown selection. Customers can fill the phone number and select the respective country code.
FOR JAPAN
- LINE TRACKING CODE (FIXED) :
Improve the Line app tracking code in the system for Japan to help presenter with more accurate analysis.
Last updated: February 4, 2026