Shen Yun Tickets version 8.01 contains the following list of enhancements and fixes.
- MOBILE ONE-PAGE CHECKOUT SUPPORTS PAYPAL (NEW FEATURE): Previously, the one-page checkout feature for mobile devices was only available for events using Stripe credit card, Apple Pay, Google Pay and Authorize.net credit card payment methods. Now, events that offer PayPal as a payment option can also switch from the mobile three-page checkout to the mobile one-page checkout. Please contact support@shenyuntickets.com if you would like to enable this feature.
- SALES USER CHECKOUT PAGE - SHIPPING ADDRESS AUTO-COMPLETE (IMPROVEMENT): The address auto-complete feature is now available for sales users, enhancing the checkout experience by making it quicker and more convenient. Sales users can enter just the first few characters of an address, and a list of matching suggestions will appear instantly. Upon selecting an address, the remaining fields are automatically populated, saving time and reducing manual input.
- MANAGE ORDERS PAGE - SEARCH (IMPROVEMENT): The search functionality on the Manage Orders page has been enhanced. Now, when a user performs a 'ZIP Code' search, it will search both the shipping and billing ZIP Codes. Additionally, users can now search by 'Recipient Email' as well as 'Billing Email'.
- E-TICKET PDF TEMPLATE (IMPROVEMENT): The E-Ticket PDF template now offers the flexibility to replacing the bottom-left ticket stub with an advertisement image. Please contact support@shenyuntickets.com for more information.
- SALES USER CHECKOUT PAGE - CLEAR CART & GO BACK (IMPROVEMENT): Clicking the 'Clear Cart & Go Back' button on the checkout page no longer redirects sales users to an invalid schedule page.
- HOMEPAGE - SEARCH (IMPROVEMENT): You can now search for events on the homepage by typing in the state name or country name, in addition to the state code and venue name.
- EXIT SURVEY EMAIL (IMPROVEMENT): The 2025 image is now displayed in the Exit Survey email, and clicking the play button will play the 2025 video instead of the 2024 version.
- MOBILE E-TICKET / REMINDER EMAIL (FIXED): Renamed 'GATE' to 'AISLE/DOOR' on the mobile E-Ticket page and E-Ticket section of the reminder email for consistency.
REPORTS
- ORDERS BY BILLING ADDRESS DISTANCE (NEW FEATURE): A new report, 'Orders by Billing Address Distance', is now accessible on the store and event homepage. This report enables ticket managers to analyze and identify potential fraud or scalper activity by displaying the distance between the venue and the billing address. The majority of valid orders are within a limited distance of the venue, and this report highlights atypical orders with a greater distance between the venue and the shipping address.
- DIGITAL CATEGORY ROAS (FIXED): The Digital Category ROAS report now includes the YouTube/Video campaign category.
SCANNER APP
- IPOD 6 (FIXED): The issue of the 'Entry Point' ticketing scanning app freezing on startup on iPod 6 devices after being built with iOS SDK 17.2 is now resolved with latest App Store version 2.8.9.
FOR KOREA
- SHIPPING SECTION - HIDE (IMPROVEMENT): A store setting has been added to hide the Shipping section of the patron checkout page for Korea.
- ORDER CONFIRMATION (IMPROVEMENT): The Order Confirmation email and KakaoTalk message are now sent instantly, rather than being placed in a queue.
- CHECKOUT PAGE - BILLING EMAIL (IMPROVEMENT): The billing email validation has been added to the Korea address form on the checkout page.
- SALES USER CHECKOUT - BILLING INFO (FIXED): When a sales user processes an order using cash, check, or complimentary as the payment method, the billing information is now saved and no longer overwritten by the shipping contact details. In addition, validation has been added to the billing first name, last name, and email fields.
- CHECKOUT PAGE - NAME FIELD (FIXED): The name field is reverted back to one field instead of two.
Last updated: March 23, 2025