Ticketingbox version 7.19 contains the following list of enhancements and fixes.

  • NEW SHEN YUN ZUO PIN AD (NEW)A new Shen Yun Zuo Pin promotional ad will be displayed on patrons' order receipt after ticket purchase. The same ad will also be on their reminder emails. 
  • POST SHOW SURVEY LOCALIZATION (IMPROVEMENT)Improved post show survey framework so that translations are supported.
  • VARIOUS LOCALIZATION (IMPROVEMENT)Improved translations around shipping and handling, redeeming discount codes, order summary payment display, and shipping confirmation email. 
  • ADD TO CART LOADING ICON (IMPROVEMENT)Loading icon on seating chart Add to Cart button now stops spinning if there is an error after patrons click on Add to Cart.
  • E-TICKET DELIVERY MESSAGING (IMPROVEMENT)Removed a sentence in E-Ticket delivery description because we currently no longer include PDF E-Ticket in order confirmation email.
  • BILLING RECIPIENT INFO (FIXED): Fixed a problem where billing address field data is not saved during back end (sales user) checkout.
  • APPLY DISCOUNT CODE BY URL (FIXED): Fixed a bug when applying discount code by a parameter in the URL does not work for back end (sales user) only discount codes.
  • CREATING EVENT LEVEL CUSTOMER NOTIFICATION (FIXED): Fixed a bug when creating event level Customer Notification for events where there were no previous Customer Notifications. 
  • EDITING GIFT CARD (FIXED): Fixed an issue when editing a gift card and the system returned an invalid error message. 
  • ACCOUNTING WAIVED FEE CALCULATION (FIXED): Fixed a bug where refund of orders with fee waived affected past waived fee calculation in Settlement accounting report. 
  • SCHEDULE DATE UI (FIXED): Fixed a minor UI positioning issue of schedule dates on iPad Mini. 
  • OUT OF SYNC ADMISSION MONITOR (FIXED): Fixed a bug where seats on Admission Monitor page becomes out of sync as tickets are sold.
  • EMAIL REMINDER (FIXED): Fixed an UI issue where reminder emails in some languages are displayed in a Right-to-Left layout.
  • ORDER CONFIRMATION EMAIL (FIXED): Added in a comma right after "Dear Customer" when sending out order confirmations emails.

Israel

  • LANGUAGE DROP DOWN DISPLAY (IMPROVEMENT)Improved language drop down display on iPad Mini where it is partially positioned off the page.
  • DISCOUNT CODE POPUP (IMPROVEMENT)Improved UI display for discount code popup title during patron checkout.
  • CART PAGE (IMPROVEMENT): Improved Voucher discount code display on Cart page.
  • CURRENCY SYMBOL POSITION (FIXED)Fixed currency symbol position on order confirmation emails.

Korea

  • TRAILER VIDEO (IMPROVEMENT): Updated trailer video to the latest  Korean version.
  • WILL CALL DELIVERY (IMPROVEMENT): Address entry is now optional when will call is selected as the delivery method.
  • INCORRECT MANDATORY ADDRESS FIELD (FIXED): Fixed an issue where mobile checkout address fields are incorrectly set to mandatory when shipping/mail delivery method is disabled.
  • PATRON CHECKOUT EMAIL FIELD (FIXED): Fixed an issue where email is not replicated during patron checkout so patrons have to enter their email twice.

Last updated: September 1, 2023