Shen Yun Tickets version 7.29 contains the following list of enhancements and fixes.

  1. THEATER SOLD IMPORT - ADD VALIDATION (IMPROVEMENT): Add error message when importing a theater sold seat that has status 'Sold' or 'Theater Sold'. Import will process full file instead of previously stopping at initial error. Improve error display.
  2. ORDER SUMMARY & ORDER CONFIRMATION (IMPROVEMENT): The Order Summary & Order Confirmation Email now show cancellation fee and "Order Refund" title. 
  3. REBRANDING TO SHEN YUN TICKETS (IMPROVEMENT): Replace "Ticketingbox" text with "Shen Yun Tickets" on E-Ticket email, Exit Intent email, and others.
  4. DISCOUNT CODES (IMPROVEMENT): Add the 'User Scope' column to the Setup Discount Codes on store and event-level pages.
  5. CUSTOMER NOTIFICATION PAGE (IMPROVEMENT): Add the 'Last Updated' column to the Customer Notifications page.
  6. TICKET STATUS 'ADD TO CART' ERROR MESSAGE (FIXED): To prevent double sold tickets, system will show an error message when user selects a 'For Sale' seat on the Ticket Status page and then clicks 'Add to Cart' right after another user added it to their cart or ticket status changed to 'Sold' or 'Theater Sold'. Also, add an error message when user adds a 'Theater for Sale' seat to cart.
  7. ORDER EXCHANGE (FIXED): When a user processes an order downgrade exchange with E-Ticket as a delivery method, the customer information is now copied from the original order.
  8. BILLING EMAIL ADDRESS ON CHECKOUT PAGE (FIXED): When user navigates back to update the recipient email address on the Delivery page, the email address will now correctly copy to the Billing email address box on the Payment page.
  9. RETARGET EMAIL SENDING (FIXED)Prevent unnecessary retargeting email sent to customers who purchased the tickets already.
  10. CHECKOUT PAGE TICKET LIMIT ERROR MESSAGE (FIXED): Remove the text "The following field(s) are blank or invalid. Please enter the proper information, and then click Place My Order." from the error message pertaining to purchases beyond the allowable limit. 
  11. SHIPPING & HANDLING AT STORE LEVEL (FIXED): List non-full service orders on the Shipping & Handling page at the store level.
  12. FULL SERVICE SHIPPING & HANDLING (FIXED): Populate the list values for 'Delivery Type' and 'Delivery Name' dropdowns on the Shipping & Handling for Full Service page.
  13. SIMPLE E-TICKET BORDER (FIXED): The border is added to the Simple E-Ticket (accessible under the Products column on the Manage Orders page).
  14. BRAZILIAN PORTUGUESE LANGUAGE ITEM (FIXED): Brazilian Portuguese special character is now displaying correctly on the back-end Checkout page.

REPORTS

  1. 'SOLD BY' DROPDOWN LIST VALUE (IMPROVEMENT): Change the 'Sold By' drop down value from 'Ticketingbox' to 'Shen Yun Tickets'.

FOR ISRAEL

  1. CHECKOUT PAGE PHONE NUMBER ALIGNMENT (FIXED): Right align the phone number field.

FOR KOREA

  1. MY ORDER PAGE (IMPROVEMENT): Enhance My Order page to support customer self cancellation such as cancel fee calculation, resend SMS Order Confirmation, allow pending VBank to be canceled, self cancellation dialog for non-credit card payments, and cancel policy site setting.
  2. ARS PAYMENT - PARTIAL REFUND (IMPROVEMENT): Implement partial refund functionality and improve SMS display of the time format.

FOR UNITED KINGDOM

  1. GIFT CARD PAGE (FIXED): The full address of each venue is displayed on the right panel.
  2. HOMEPAGE & CART PAGE ADDRESS (FIXED): The city is added to the venue address.

Last updated: February 1, 2024