FOR ALL USERS

• REFER A FRIEND (NEW FEATURE): Customers can share their own personalized referral link with their friends, and if their friends purchase tickets, the original customer will receive a 20% Shen Yun Shop discount code. Click here to watch a brief video about this feature. 
• SEATING CHART ZOOM IMPROVEMENT (IMPROVEMENT): Various optimizations to improve usability around seating chart zoom and pan speed, as well as supporting trackpad usage in different browsers.
• DISCOUNT CODE WITH A PRODUCT (BUG FIX): Fixed an issue where customers are stuck when attempting to enter a discount code with a product in their cart.
• CUSTOMER CHECKOUT (BUG FIX): Fixed a rare scenario when customers remained logged on after completing a checkout. 
• GIFT CARD CHECKOUT (BUG FIX): Improve stability and bug fixes when buying a Gift Card. 

FOR SALESPEOPLE

•  REFUND BY OFFLINE CREDIT CARD (NEW FEATURE): Refund by offline credit card is now available as an option during order cancellation and exchange.

FOR EVENT MANAGEMENT

• AUTOMATED REMINDER EMAIL AND PREVIEW (NEW FEATURE): Presenters can now rely on a fully automated email system to send out reminders to all customers 4 days before each show. Presenters may change when these reminder emails are sent, or even override the automated mechanism to send out manually. Presenters can also preview each and every email that is going to be sent out. Click here to watch a brief video about this feature.
• 2 REVENUE BY SALES GROUP REPORTS (NEW FEATURE): 2 new reports are now available to view revenue related to sales group and payment methods. 
• TAIWAN TRANSACTION REPORT (NEW FEATURE): Provide insight into each payment transaction for Taiwan events.
• ADMISSION MONITOR IMPROVEMENT (IMPROVEMENT): Various improvements to Admission Monitor page to display more data about scanner health and admission information.
• INCORRECT TICKET NUMBER IN ORDERS REPORT (BUG FIX): Products do not count towards Ticket number.
• SALES BY SALESPERSON REPORT (BUG FIX): Fixed incorrect ticket quantity number.

FOR MARKETING

• ORDER ANALYSIS REPORT (NEW FEATURE): A single report that joins together entire life-cycle of an order, including promotional funnel, digital campaigns, checkout survey answers and post show survey answers.
• SHRINKING REPORT HEIGHT (BUG FIX): Fixed a problem where report height remains the same after rerunning a report in the same window.
• EDIT POST SHOW SURVEY (IMPROVEMENT): Various usability improvements to make it easier to edit post show survey questions and answers.
• POST SHOW SURVEY TEMPLATE (IMPROVEMENT): Revised the post show survey questions / answers to provide more marketing insight, which allows presenters to better understand media consumption habits and reasons for purchasing Shen Yun tickets.