Ticketingbox version 7.23 contains the following list of enhancements and fixes.

  • REDEEM MULTI GIFT CARD (NEW FEATURE)During ticket purchase, it is now possible to use multiple Gift Cards to redeem for tickets. Each Gift Card that is used will be displayed on the order summary page listing the code and the amount that are applied.  
  • DYNAMIC PATRON CHECKOUT DELIVERY ADDRESS FORM (NEW FEATURE)For a smoother and faster checkout experience, when patron selected delivery method like E-Ticket and Hold at Theater / Will Call, the recipient address fields are now optional. The only required fields are Name and Email. It is also possible to completely hide these optional fields with a setting that the TB Operations Team manages.
  • SETTINGS REORGANIZATION (IMPROVEMENT)Revamp of the Event settings page to correctly categorize individual settings into the correct grouping, instead of having a General or an Uncategorized group. A beta version of a search functionality is also available to quickly filter and display individual setting across all tabs. 
  • REPORT EXPORT (IMPROVEMENT)Improved report export so that a loading icon is displayed when the export is running.
  • HIDE STATE FIELD (IMPROVEMENT)Hide State field in address form when Israel or UK is selected as the country.
  • GIFT CARD REDEEM BALANCE CHECK (IMPROVEMENT)Improved system validation of Gift Card balances throughout the checkout process in case the same Gift Card is used in another concurrent ticket purchase. Gift Card related data is also correctly cleared after each purchase so as to not affect future checkout. 
  • SETTLEMENT REPORT RIGHT ALIGNMENT (IMPROVEMENT)Implement right alignment of numbers and dollar amount for the Settlement Report.
  • SUPPORT BUTTON SETTING (IMPROVEMENT)Allow the Support button to be hidden with a setting.
  • ORDER ANALYSIS REPORT (IMPROVEMENT)Added Country, State and City columns to the Order Analysis Report.
  • SWITCHING PAYPAL EXPRESS (FIXED): Fixed an issue when after successfully authorizing his/her ticket purchase via PayPal Express and the patron is unable to switch payment method to Credit Card. 
  • CURRENCY SYMBOL DISPLAY ISSUE (FIXED): Fixed a Poland currency symbol display bug when exporting to Excel.
  • TEMP HOLD TICKETS (FIXED): Fixed a rare issue when temp hold doesn't actually hold the tickets if the tickets were added in via Group Sales interface. 

Last updated: September 1, 2023