Shen Yun Tickets version 8.11 contains the following list of enhancements and fixes.

    1. MOBILE ONE-PAGE CHECKOUT (IMPROVEMENT): 
      • You can now choose where the PayPal Express Checkout option appears on mobile one-page checkout: in the top Express Checkout section, the bottom Payment section, or both. Please contact support@shenyuntickets.com for assistance.
      • The Shipping and Billing Address 1 fields will now only display address suggestions within the event’s country, instead of worldwide.
    1. SEATING CHART PAGE (IMPROVEMENT): 
      The 'Choose a Different Venue' option is now removed from the 'Select Another Date' dropdown. 
      Please contact support@shenyuntickets.com if you would like to display this option.
    1. TAKE OVER CARTS PAGE (IMPROVEMENT): 
      The Take Over Carts listing page has been updated to include exchange orders in the cart, providing sales users greater visibility. A new Take Over Carts Log report is now available on the store homepage, under the Customer Service section.
    1. EXCHANGE CHECKOUT PAGE (FIXED): 
      • Exchanges with PayPal refunds are now successfully processed without failure.
      • When a sales user performs a ticket exchange upgrade, the billing address information is now saved to the order as intended.
      • When a ticket exchange page times out, the sales user is redirected to the correct seating chart page to resume the exchange process without errors.
    1. ORDER SUMMARY PAGE (FIXED): 
      • Sales users can now edit the Country and State/Province fields on the Change Delivery Method, Change Recipient Shipping Information, and Change Customer Billing Information pages.
      • The 'Quick Sales' delivery method on the Order Summary page is no longer an option when changing the delivery method.
  1. MOBILE ONE-PAGE CHECKOUT (FIXED): 
    On the mobile one-page checkout, users will no longer encounter a field validation error when entering a ZIP/Postal Code with fewer than 5 digits.   

 

FOR BRAZIL

  1. INDIVIDUAL TICKET DISCOUNT (NEW FEATURE): 
    Implemented the Individual Ticket Discount feature, enabling discount calculations at the ticket-level rather than the cart-level to meet Brazil’s legal requirements.

 

FOR KOREA

    1. MANAGE ORDER PAGE (IMPROVEMENT): 
      The search functionality has been updated to automatically interpret the first character of the given name field as the last name.
  1. MY ORDER PAGE (IMPROVEMENT): 
    Added the ability to show or hide the email and phone form in the Contact Me section.

Last updated: December 4, 2025