Shen Yun Tickets version 8.11 contains the following list of enhancements and fixes.
- MOBILE ONE-PAGE CHECKOUT (IMPROVEMENT):
- You can now choose where the PayPal Express Checkout option appears on mobile one-page checkout: in the top Express Checkout section, the bottom Payment section, or both. Please contact support@shenyuntickets.com for assistance.
- The Shipping and Billing Address 1 fields will now only display address suggestions within the event’s country, instead of worldwide.
- SEATING CHART PAGE (IMPROVEMENT):
The 'Choose a Different Venue' option is now removed from the 'Select Another Date' dropdown. Please contact support@shenyuntickets.com if you would like to display this option.
- TAKE OVER CARTS PAGE (IMPROVEMENT):
The Take Over Carts listing page has been updated to include exchange orders in the cart, providing sales users greater visibility. A new Take Over Carts Log report is now available on the store homepage, under the Customer Service section.
- EXCHANGE CHECKOUT PAGE (FIXED):
- Exchanges with PayPal refunds are now successfully processed without failure.
- When a sales user performs a ticket exchange upgrade, the billing address information is now saved to the order as intended.
- When a ticket exchange page times out, the sales user is redirected to the correct seating chart page to resume the exchange process without errors.
- ORDER SUMMARY PAGE (FIXED):
- Sales users can now edit the Country and State/Province fields on the Change Delivery Method, Change Recipient Shipping Information, and Change Customer Billing Information pages.
- The 'Quick Sales' delivery method on the Order Summary page is no longer an option when changing the delivery method.
- MOBILE ONE-PAGE CHECKOUT (FIXED):
On the mobile one-page checkout, users will no longer encounter a field validation error when entering a ZIP/Postal Code with fewer than 5 digits.
FOR BRAZIL
- INDIVIDUAL TICKET DISCOUNT (NEW FEATURE):
Implemented the Individual Ticket Discount feature, enabling discount calculations at the ticket-level rather than the cart-level to meet Brazil’s legal requirements.
FOR KOREA
- MANAGE ORDER PAGE (IMPROVEMENT):
The search functionality has been updated to automatically interpret the first character of the given name field as the last name.
- MY ORDER PAGE (IMPROVEMENT):
Added the ability to show or hide the email and phone form in the Contact Me section.
Last updated: December 4, 2025