Find My Order:

Please enter the last name on your order, and the last 6 digits of your order number. Once your order is located, your order options will be displayed to you.

If you do not have the last name or number of your order, enter the email address used when placing the order and we'll resend the order details to you.
If you are not able to find your order, but purchased your ticket from shenyun.com, please call 888-974-3698.
If you purchased your ticket through another vendor, please contact that vendor for assistance.