Shen Yun SFFBSA Flexible Credit FAQ

San Francisco Falun Buddha Study Association offers Flexible Credit (SFFBSA-FC) for Shen Yun Performing Arts shows in the following states and cities: Alaska (Anchorage), California (San Francisco, San Jose, Berkeley, Fresno, Sacramento, Modesto, Folsom), Colorado (Colorado Springs, Denver, Greeley), Idaho (Boise), Montana (Billings), Nebraska (Omaha), Nevada(Reno), New Mexico (Albuquerque), North Dakota(Grand Forks), South Dakota (Rapid City), Utah (Salt Lake City, Ogden), Washington (Seattle, Spokane), and Wyoming (Cheyenne).

How will I receive my credit code?

You will receive the credit code via email. The default email address is the one you used to purchase Shen Yun tickets .

Where can I locate the credit code?

It is in the email from the Presenter. Please keep softcopy or hardcopy of the email.

What if I lose the credit code?

Please call our customer service hotline.

By Phone:
888-633-6999 
By Email:
info.sf@ticketingbox.com

Can I redeem my credit code for more than one event?

Credits can be used for any number of events as long as you have a balance in the San Francisco Store.  The qualified events are Shen Yun Performing Arts shows in the following states/cities: Alaska (Anchorage), California (San Francisco, San Jose, Berkeley, Fresno, Sacramento, Modesto, Folsom), Colorado (Colorado Springs, Denver, Greeley), Idaho (Boise), Montana (Billings), Nebraska (Omaha), Nevada(Reno), New Mexico (Albuquerque), North Dakota (Grand Forks), South Dakota (Rapid City), Utah (Salt Lake City, Ogden), Washington (Seattle, Spokane), and Wyoming (Cheyenne).

How do I redeem my credit code during checkout?

During check out, enter the credit code in the Add Promo Codes / Gift Cards field. Remember to click on the “Apply” button. 

When does my credit expire?

Your credit expires five years after the issue date.

Can I get a refund once I've received a credit?

No refund will be issued after you received a credit.

What if my credit code isn't working?

Please call our customer service hotline.

By Phone:
888-633-6999 
By Email:
info.sf@ticketingbox.com

 

Last updated: May 18, 2021